Good to know
- When
- 8 May - 9 May 2027
- Where
- Bristol Grand Hotel By SundayBroad St, Bristol BS1 2ELTravel and parking
- Your tickets
- Your tickets are in the Animeleague app. Log in with the email you bought them with to view or change them.Get the app
- Need help?
- Our support team answers ticket and order questions.Contact support
Ticket questions
How much are tickets?
Ticket prices vary by event. You can always find the latest prices on the event’s Buy Tickets page on our website.
What ages are allowed in?
All ages are allowed to attend the event. Most content is roughly PG-13, but some events may contain adult themes or stronger language aimed at a more mature audience.
- Anyone under 16 must be accompanied by a responsible adult aged 18 or over.
- Children aged 8 and under receive free entry when accompanied by an adult.
- Anyone over 8 needs a ticket; we don’t sell separate child tickets.
- Some after-party content or areas may be 18+ and require ID, depending on the venue. Please check with staff on arrival.
Do I need ID?
You may be asked for ID to:
- Receive an 18+ wristband
- Access 18+ areas or activities (including some after-party content)
- Confirm your age where there is doubt (for example if we believe you may be under 16 and unaccompanied)
Accepted ID typically includes a passport, driving licence or any photo ID with the PASS hologram (such as many student or citizen cards).
If you cannot provide acceptable ID when asked, you may be treated as under 18 for the event and may not be able to access 18+ areas or activities. Our full age and ID rules are set out in the Event Terms & Conditions.
I can no longer attend – can I get a refund or transfer my ticket?
If you know at least one month before the event that you can no longer attend, you can:
- Request a refund for your entry ticket, subject to a £10 administration fee, or
- Ask us to move your booking to another Animeleague event (subject to availability) for free up to one month beforehand.
Within one month of the event, refunds are normally not possible and we may not be able to move your booking to another event. In some cases, we may still be able to change the name on your ticket – please email registrations@animeleague.com as soon as possible.
Full details are in our Event Terms & Conditions.
Can I resell my ticket?
Tickets are personal to you and are not intended for resale.
If you can no longer attend, please email registrations@animeleague.com – see the “I can no longer attend” question above for options.
We may refuse entry if we reasonably believe a ticket has been resold or used fraudulently. We do not support resale through third-party platforms or unofficial channels.
How do I receive and use my ticket?
Tickets are emailed to you after purchase.
On the day, you can:
- Show a digital copy of your ticket on your phone or tablet, or
- Bring photo ID (such as a driving licence or passport) so we can look up your booking if you don’t have the ticket to hand.
We do not require you to print your ticket unless you prefer to.
